Archive for July, 2009
Advice: So, what do you do?
Just like the bad pick-up lines from days gone by (shudder), your opening line to a prospective customer can sometimes be a make-or-break thing: it’s the first opportunity you have to get across what you do with a bit of passion, and a bit of flair. This first contact is often called the ‘elevator pitch’ – if you only have 30 seconds to explain your business to someone you’ve never met, how would you do it? All it takes is a little navel-gazing, a little pre-planning, and some guinea-pigs to practice it on… Ready? Let’s take a quick look!
Advice: How to turn web visitors into web customers
In 1943, Abraham Maslow proposed his “hierarchy of needs” – food, safety, love, respect & acceptance – a series of 5 levels that were the building blocks for every human’s existence. In 2009, I’m proposing a new set of 5 ‘needs’ to be able to turn a web visitor into a customer.